GDPR stands for General Data Protection Regulation.
We respect the privacy of every individual who visits our website(s) and will protect that information provided to us from misuse, unauthorised access, disclosure or alteration. In order to successfully deliver our range of services and products to you, we may request certain detailed information during your visit to our website.
The information you provide through our web site can be used in the following ways:
- So that we can get in touch with you.
- To keep you updated about our services.
- To disclose any information to authorities if required by law.
- To successfully deliver our services or products to you, your company and or organisation.
Any information that we do collect from you, your company and or organisation will not be passed to any third party without your expressed permission, other than those listed above.
We do not collect sensitive data relating to your gender, race, sexual orientation, religious or political interests. We do not pass your data on to any third party. Your data is not passed to any other EU & non-EU countries. If any data breach is experienced we will notify you immediately.
When using our form to request for us to contact you, your data will only be used to contact you via your preferred contact method. This data is kept private and is only used in relation to your contact request, we do not pass on your data to any third party. Your data will be held indefinitely or until you request us to delete your data from our systems. By filling in our contact form and clicking submit, you are providing consent for us to store and use your data in line with your contact request.
Website cookies data
Our website uses Google Analytics to track and collect basic data relating to website visitors. This data does not collect your personal information. Data collected comprises of which pages you visit, how many times you visit our website, the location of your internet provider (via IP address), internet traffic source (where you visited us from, i.e direct or through a referral), type of device (desktop, mobile etc), as well as any data you have already agreed to Google collecting via your account(s) with them.
All data is processed confidentially and securely in line with our internal data procedures. These procedures include the storage, disclosure of and access to personal data both digital (e.g. IT and other technological systems) and physical (e.g. contracts or printed paper files).
We protect all data stored on our website in strict accordance with current EU data protection directives. Any private, personal or contact detail information you provide to us is held on secure computer servers within the United Kingdom using SSL encryption, which ensures the data we store is processed lawfully and fairly. We only collect relevant data to processing your order, contacting you with marketing communications (if opted-in) and for replying to contact requests. You have the right at any time to request from us what information is held about you, with the option to correct or update any inaccuracies.
Payment & Financial Data
We do not collect or store your private payment or financial data through our website.
Any email address you supply to us is only used for the purposes of replying to you, unless you have given consent to being added to our newsletter or mailing list for marketing communications, or for processing any order you have placed with us.
Links to other websites
Your right to request deletion of your data
You are free to request your data be deleted at any time by contacting us at the address below. Once we receive your request, any data relating to you will be deleted from our systems.
Our email newsletter and digital marketing materials have the option within each item to ‘Opt Out’ or ‘Unsubscribe’. You are free to unsubscribe at any time, after which you will no longer receive any marketing materials from us. To start receiving marketing materials again, you will need to re-submit your details via our newsletter subscription form.
Need more Information?
Tyne & Wear
Telephone: +44(0)191 417 1479